Privacy Policy

Information We Collect

We collect information you provide directly (such as name, email, and messages submitted via contact forms), transactional information related to purchases (including selected courses and billing ZIP code), and limited technical information (such as IP address, device type, and browser) for security and analytics.

We do not store full payment card numbers on our servers. Payments are processed by reputable third-party providers that comply with applicable standards.

How We Use Information

• Provide and improve the NeatRiver Pressworks services, including course delivery and support.
• Process transactions and send service-related communications (e.g., order confirmations, access updates).
• Personalize your learning experience based on enrolled modules and progress.
• Monitor usage for security, prevent fraud, and maintain platform reliability.

Sharing

We share personal information with service providers that help us operate the site (e.g., hosting, analytics, payments) under contracts that limit use of your data to our instructions. We may disclose information when required by law or to protect our rights, users, or the public.

Security

We apply administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure; we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or port your personal information, or object to or restrict certain processing. To exercise rights, contact us using the details below. We may request verification of your identity.

Data Retention

We retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data category and legal requirements.

Contact

If you have questions about this Privacy Policy or our data practices, contact: [email protected] or +1 (415) 829-6712.